Privacy Policy
Privacy Policy
Information Collection and Use
Information We Collect
By using WenSwap, you explicitly consent to the collection of:
Telegram user ID and username
Wallet addresses you provide
Transaction data (amounts, tokens, networks)
Bot interaction data
Referral relationships
IP addresses and device information
Automated Data Collection
We automatically collect:
Bot usage patterns
Transaction timestamps
Network status data
Performance metrics
Error logs
Data Usage
We use collected information to:
Process your transactions
Maintain service functionality
Prevent fraud and abuse
Improve user experience
Generate anonymous analytics
Comply with legal obligations
Debug technical issues
Calculate referral rewards
Verify transaction status
Send service updates
Data Retention
Important: We retain data indefinitely for:
Security purposes
Fraud prevention
Legal compliance
Statistical analysis
Technical troubleshooting
Information Sharing
We may share your information:
With exchange partners to process transactions
With law enforcement when legally required
With affiliated services for operational purposes
In response to legal requests
To protect our rights and property
During a merger or acquisition
To prevent illegal activities
User Rights
You have the right to:
Request data deletion (subject to legal requirements)
Access your stored data
Correct inaccurate data
Object to data processing
Note: Some rights may be limited by:
Legal obligations
Technical limitations
Security requirements
Operational necessities
Security Measures
We implement security measures but:
Cannot guarantee absolute security
Are not responsible for unauthorized access
May change security methods without notice
Reserve the right to monitor suspicious activity
Third-Party Services
Important: We:
Use third-party services for operations
Have no control over their privacy practices
Are not liable for their data handling
May change providers without notice
Changes to Policy
We reserve the right to:
Modify this policy at any time
Change data practices without notice
Apply changes retroactively
Determine the scope of updates
Legal Compliance
We:
Comply with applicable laws
Cooperate with authorities
May process data across jurisdictions
Reserve all legal rights
Liability Limitations
We are not liable for:
Data breaches
Service interruptions
Loss of data
Unauthorized access
Third-party actions
Technical failures
Contact Information
For privacy inquiries:
Use our Telegram support channel
Expect response within 30 days
Provide verification information
Submit requests in English only
By using WenSwap, you agree to this Privacy Policy and acknowledge that your use constitutes acceptance of these terms.
Last updated