# Privacy Policy

## Privacy Policy

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**Last Updated:** November 21, 2024 This Privacy Policy explains how WenSwap ("we," "us," or "our") collects, uses, and protects information when you use our Telegram bot service.
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### Information Collection and Use

#### Information We Collect

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**By using WenSwap, you explicitly consent to the collection of:**

* Telegram user ID and username
* Wallet addresses you provide
* Transaction data (amounts, tokens, networks)
* Bot interaction data
* Referral relationships
* IP addresses and device information
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#### Automated Data Collection

We automatically collect:

* Bot usage patterns
* Transaction timestamps
* Network status data
* Performance metrics
* Error logs

### Data Usage

We use collected information to:

1. Process your transactions
2. Maintain service functionality
3. Prevent fraud and abuse
4. Improve user experience
5. Generate anonymous analytics
6. Comply with legal obligations
7. Debug technical issues
8. Calculate referral rewards
9. Verify transaction status
10. Send service updates

### Data Retention

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**Important:** We retain data indefinitely for:

* Security purposes
* Fraud prevention
* Legal compliance
* Statistical analysis
* Technical troubleshooting
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### Information Sharing

We may share your information:

* With exchange partners to process transactions
* With law enforcement when legally required
* With affiliated services for operational purposes
* In response to legal requests
* To protect our rights and property
* During a merger or acquisition
* To prevent illegal activities

### User Rights

You have the right to:

* Request data deletion (subject to legal requirements)
* Access your stored data
* Correct inaccurate data
* Object to data processing

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**Note:** Some rights may be limited by:

* Legal obligations
* Technical limitations
* Security requirements
* Operational necessities
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### Security Measures

We implement security measures but:

* Cannot guarantee absolute security
* Are not responsible for unauthorized access
* May change security methods without notice
* Reserve the right to monitor suspicious activity

### Third-Party Services

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**Important:** We:

* Use third-party services for operations
* Have no control over their privacy practices
* Are not liable for their data handling
* May change providers without notice
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### Changes to Policy

We reserve the right to:

* Modify this policy at any time
* Change data practices without notice
* Apply changes retroactively
* Determine the scope of updates

### Legal Compliance

We:

* Comply with applicable laws
* Cooperate with authorities
* May process data across jurisdictions
* Reserve all legal rights

### Liability Limitations

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**We are not liable for:**

* Data breaches
* Service interruptions
* Loss of data
* Unauthorized access
* Third-party actions
* Technical failures
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### Contact Information

For privacy inquiries:

* Use our Telegram support channel
* Expect response within 30 days
* Provide verification information
* Submit requests in English only

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**By using WenSwap, you agree to this Privacy Policy and acknowledge that your use constitutes acceptance of these terms.**
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