Terms of Use

Terms of Use

IMPORTANT: READ CAREFULLY By accessing or using WenSwap ("Service"), you agree to be legally bound by these Terms of Use. If you do not agree, do not use WenSwap.

1. Service Terms

1.1 Eligibility

By using WenSwap, you represent that you:

  • Are at least 18 years old

  • Have full legal capacity

  • Are not in a prohibited jurisdiction

  • Are not a restricted person

  • Are using legally obtained funds

1.2 Service Modifications

We reserve the right to:

  • Modify or discontinue services without notice

  • Change fees or features at any time

  • Limit service availability by region

  • Refuse service to anyone

  • Update these terms at any time

2. User Obligations

Users are solely responsible for:

  • Maintaining wallet security

  • Verifying transaction details

  • Network fees

  • Tax obligations

  • Legal compliance

2.1 Prohibited Activities

Users must not:

  • Violate any laws or regulations

  • Manipulate the service

  • Use unauthorized automated methods

  • Provide false information

  • Attempt to reverse engineer the service

  • Use for illegal activities

  • Share accounts or access

  • Abuse the referral system

  • Exploit technical vulnerabilities

3. Financial Terms

3.1 Transactions

  • All transactions are final

  • No refunds for completed swaps

  • Users bear all transaction risks

  • Network fees are non-refundable

  • Rates may change without notice

3.2 Fees

We reserve the right to:

  • Change fee structures

  • Add new fees

  • Modify existing fees

  • Set minimum/maximum amounts

  • Hold or delay transactions

3.3 Know Your Customer (KYC)

WenSwap reserves the right to:

  • Request KYC verification at any time

  • Hold funds if suspicious activity is detected by our exchange providers

  • Require users to provide identification and proof of source of funds

Failure to comply with KYC requests may result in:

  • Permanent freezing of funds

  • Denied access to the service

  • Escalation to relevant authorities if required

A user may be required to complete KYC and submit documentation to reclaim funds. This process may be initiated at the discretion of WenSwap or its partnered service providers.

3.4 Anti-Fraud and Law Enforcement Cooperation

By using WenSwap, you confirm that:

  • Your funds originate from lawful sources

  • You will not use WenSwap to defraud others or engage in money laundering

  • You understand that WenSwap does not make transactions untraceable—only less accessible to casual observers

WenSwap employs advanced monitoring technologies to detect fraudulent or abusive behavior. We reserve the right to hold, investigate, or restrict any transaction flagged by our systems or our exchange partners.

WenSwap fully cooperates with law enforcement and will comply with valid legal requests, including subpoenas, warrants, and other regulatory inquiries.

By using WenSwap, you agree that your funds were legitately obtained from legal means. You confirm that you will not use wenswap to defarud people, or launder money.

4. Risk Disclosure

Users acknowledge that:

  • Cryptocurrency trading is highly risky

  • Past performance doesn't guarantee future results

  • Total loss of funds is possible

  • Market volatility can affect transactions

  • Technical issues may cause losses

5. Limitation of Liability

WenSwap is not liable for:

  • Financial losses

  • Lost profits

  • Data loss

  • Service interruptions

  • Network delays

  • Third-party actions

  • Market conditions

  • Technical failures

  • User errors

  • Regulatory changes

6. Indemnification

Users agree to indemnify and hold WenSwap harmless from:

  • Claims

  • Damages

  • Losses

  • Liabilities

  • Legal fees

  • Related costs

7. Intellectual Property

All rights reserved for:

  • Software

  • Algorithms

  • Interface

  • Content

  • Branding

  • Technical solutions

8. Service Availability

We do not guarantee:

  • Continuous service

  • Error-free operation

  • Specific results

  • Data accuracy

  • Network availability

9. Account Termination

We may:

  • Suspend accounts without notice

  • Terminate access at any time

  • Block jurisdictions or users

  • Hold suspicious transactions

  • Report illegal activities

10. Dispute Resolution

10.1 Governing Law

  • Users agree to arbitration

  • Jurisdiction to be determined by us

  • Class actions are waived

  • Individual resolution only

10.2 Time Limitation

Claims must be filed within:

  • 30 days of incident

  • During active service use

  • Prior to service changes

11. Force Majeure

Not liable for failures due to:

  • Natural disasters

  • War

  • Regulations

  • Network failures

  • Market conditions

  • Technical issues

  • Third-party actions

12. Severability

If any provision is invalid:

  • Remaining terms stay in effect

  • Invalid terms will be modified

  • Legal requirements prevail

13. Assignment

We may:

  • Transfer these terms

  • Assign our rights

  • Delegate our obligations

  • Change legal entities

14. Survival

Relevant terms survive:

  • Service termination

  • Account closure

  • Policy updates

  • Ownership changes

By using WenSwap, you irrevocably agree to these terms and all future modifications. We reserve all rights not expressly granted.

PreviousPrivacy PolicyNextAML / Compliancy Policy

Last updated