Statuses Explained

Understanding Order Statuses

WenSwap provides real-time status updates for all your orders. Here's what each status means.

Waiting for Payment

WenSwap Waiting for Payment Status

When you see this status, your order has been created and is waiting for you to send funds to the provided deposit address.

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Processing

WenSwap Processing Status

Your payment has been received, and the exchange is processing your swap. This includes waiting for blockchain confirmations and executing the exchange.

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Anon Mode Processing

WenSwap Anon Mode Status

This status only appears when Anon Mode is enabled. It indicates your privacy-enhanced swap is being routed through multiple exchanges.

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Finished

WenSwap Completed Status

Your swap has completed successfully! The tokens have been sent to your receiving wallet.

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Expired

WenSwap Expired Status

The order expired before payment was received. If you sent funds after expiration, please contact support.

If you need help with a specific order, always include your Order ID when contacting support.