WenSwap provides real-time status updates for all your orders. Here's what each status means.
Order Created
Your order has been created, send funds to the deposit wallet to get started.
Processing
WenSwap Processing Status
Your payment has been received, and the exchange is processing your swap. This includes waiting for blockchain confirmations and executing the exchange.
Anonymizing / Seeding Processing
WenSwap Anon Mode Status
This status only appears when using privacy or seed wallets mode.
It indicates your swap is being routed through multiple exchanges.
Finished
WenSwap Completed Status
Your swap has completed successfully! The tokens have been sent to your receiving wallet.
Expired
WenSwap Expired Status
The order expired before payment was received. If you sent funds after expiration, please contact support.
If you need help with a specific order, always include your Order ID when contacting support.
