> For the complete documentation index, see [llms.txt](https://wen-swap.gitbook.io/wen-swap-bot/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wen-swap.gitbook.io/wen-swap-bot/wen-swap/statuses.md).

# Order Statuses

## Understanding Order Statuses

{% hint style="info" %}
WenSwap provides real-time status updates for all your orders. Here's what each status means.
{% endhint %}

### Order Created

<figure><img src="/files/AQD9sffJL65nHAnocrls" alt="" width="563"><figcaption></figcaption></figure>

Your order has been created, send funds to the deposit wallet to get started.

***

### Processing

<figure><img src="/files/eCLyO7f0ZeCtY07gLvZL" alt="Animated status indicator showing processing state in WenSwap bot"><figcaption><p>WenSwap Processing Status</p></figcaption></figure>

Your payment has been received, and the exchange is processing your swap. This includes waiting for blockchain confirmations and executing the exchange.

***

### Anonymizing / Seeding Processing

<figure><img src="/files/xqTIa6cWESU3oRUF90RX" alt="Animated status indicator showing anonymous transaction processing in WenSwap bot"><figcaption><p>WenSwap Anon Mode Status</p></figcaption></figure>

{% hint style="info" %}
This status only appears when using privacy or seed wallets mode.\
\
It indicates your swap is being routed through multiple exchanges.
{% endhint %}

***

### Finished

<figure><img src="/files/XwVEJgfUpgf2OIZSsX6v" alt="Animated status indicator showing completed state in WenSwap bot"><figcaption><p>WenSwap Completed Status</p></figcaption></figure>

Your swap has completed successfully! The tokens have been sent to your receiving wallet.

***

### Expired

<figure><img src="/files/KcwUPNTO1uP0Iet34MOP" alt="Animated status indicator showing expired state in WenSwap bot&#x22;"><figcaption><p>WenSwap Expired Status</p></figcaption></figure>

The order expired before payment was received. If you sent funds after expiration, please contact support.

{% hint style="warning" %}
If you need help with a specific order, always include your Order ID when contacting support.
{% endhint %}


---

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