Wen Swap Bot
  • Wen Swap Bot Documentation
    • Getting Started
      • How Does it Work?
    • Swap Modes
      • Regular Mode
      • Privacy Mode
      • Seed Mode
    • How to use the bot
    • Order Statuses
    • FAQ
      • Basic Swap Questions
      • Fee Questions
      • Wallet & Security Questions
      • Referral Program Questions
    • Contact Us
    • White Label
    • Development API
    • Policies
      • Privacy Policy
      • Terms of Use
      • AML / Compliancy Policy
      • Affiliate Policy
Powered by GitBook
On this page
  • Understanding Order Statuses
  • Order Created
  • Processing
  • Anonymizing / Seeding Processing
  • Finished
  • Expired
  1. Wen Swap Bot Documentation

Order Statuses

PreviousHow to use the botNextFAQ

Last updated 11 days ago

Understanding Order Statuses

WenSwap provides real-time status updates for all your orders. Here's what each status means.

Order Created

Your order has been created, send funds to the deposit wallet to get started.

Processing

Your payment has been received, and the exchange is processing your swap. This includes waiting for blockchain confirmations and executing the exchange.

Anonymizing / Seeding Processing

This status only appears when using privacy or seed wallets mode. It indicates your swap is being routed through multiple exchanges.

Finished

Your swap has completed successfully! The tokens have been sent to your receiving wallet.

Expired

The order expired before payment was received. If you sent funds after expiration, please contact support.

If you need help with a specific order, always include your Order ID when contacting support.

WenSwap Processing Status
WenSwap Anon Mode Status
WenSwap Completed Status
WenSwap Expired Status
Animated status indicator showing processing state in WenSwap bot
Animated status indicator showing anonymous transaction processing in WenSwap bot
Animated status indicator showing completed state in WenSwap bot
Animated status indicator showing expired state in WenSwap bot"