Basic Swap Questions

General Information Common questions about the swap process and functionality

How long does a swap take to complete?

This can vary depending on the blockchains involved or order type

⚡ Regular Mode	🥷 Privacy Mode	🌱 Seed Wallets Mode
1-12 minutes	3-15 minutes	5-30 minutes

What happens if I send more/less than the order amount?

• Too much: The swap will process at the higher amount instead of what the order was created for.

• Too little: The swap will process at the lower amount instead of what the order was created for.

What are the minimum/maximum swap amounts?

• Minimums vary by token and network, but typically range from $3-50 USD equivalent.

• We recommend not exceeding ~$25,000/ swap

Important: Contact support with your order ID for specific details about swaps.

Can I cancel a swap?

Once funds are sent, a swap cannot be cancelled. However, if funds haven't been sent yet, you can cancel anytime using the Cancel button.

You can also just let the order expire.

It has been a long time, and my swap is still processing?

If your order has exceeded the times listed above, please contact our support inside our telegram channel.